Help Center

How can we help you?

Getting Started

Click the "Sign Up" button on the homepage. Enter your email address, name, and a secure password. Activate your account by clicking the verification link sent to your email.
Log in to the Dashboard, click "Add New Bot" from the "Bots" menu. Paste the bot token you received from Telegram and click "Add". Our system will automatically configure your bot.
Open the @BotFather bot on Telegram. Send the /newbot command. Choose a name and username for your bot. BotFather will give you an API token. Copy this token and add it to our system.

Sending Messages

Click "New Message" from the "Messages" menu. Select your bot, write your message. Choose the sending type (single/scheduled). Click "Send". You can select date and time for scheduled messages.
Message limits vary by package. Free package: 100 messages/day, Starter: 1,000, Professional: 10,000, and Enterprise: unlimited messages. Due to Telegram API limits, maximum 30 messages per second can be sent.
Click "Add File" when creating a message. Select image, video, or document. File size should be maximum 50MB. You can add message text and send.

Packages & Payment

We accept credit card (Visa, Mastercard), debit card, and bank transfer. All payments are secured with 3D Secure. We use Shopier payment infrastructure.
Yes, you can upgrade or downgrade your package anytime. Upgrades are activated immediately. Downgrades take effect in the next billing period.
You have an unconditional refund right within the first 14 days. For refund requests, email destek@tbotmanager.com. Refund amount will be transferred to your account in 5-7 business days.

Technical Issues

1. Make sure the bot token is correct. 2. Check bot admin permissions. 3. Ensure Telegram API is active. 4. Verify you haven't exceeded message limits. If the problem persists, contact our support team.
This error indicates the bot token is invalid. Create a new token from @BotFather and add it to the system again. If you revoked old tokens, a new token is required.

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